Our use, review, and modification of your personal information as needed.

Your use of your personal information and that of other users.

Use, access, browsing, and modification of your personal information.

Third-party communication tools over the internet.

Browsing software used on your personal device.

No misleading or deceptive emails.

Protecting your personal information.

How to contact us regarding the (Privacy Policy).

“As part of registering on the site, you will be asked to provide us with specific personal information, such as your name, shipping address, email, and/or phone number and other similar information, and some additional information about you such as your date of birth or any specific information to identify you. In addition, to verify your identity, we may need you to provide us with a valid proof of identity (e.g., a copy of your passport, residency permit/visa, national ID, and/or driver’s license).”


We may also need to collect certain financial information from you, such as your credit card details and/or bank account details, to be added to your account information on the site. This financial information will be used for billing purposes and to complete your transactions on the site.

 After registering on the site, you should not post any personal information (including any financial information) on any part of the site, except for the “Account Management” section. This is to protect you from potential fraud or identity theft. Sharing any of your personal information on any part of the site except for “My Account” may be considered a violation of this agreement and could result in action being taken against your site membership.

Information about your transactions and activities on the site will be recorded, whether they are buying or selling goods, withdrawing or depositing funds, or any other activities related to your transactions on the site.

Please note that we may use your Internet Protocol (IP) address (which is a unique number assigned to your internet service provider) to analyze your activity patterns on the site, thereby improving your management of the site. We may also collect information about your browsing details.

We may collect additional information from or about you in other ways not specifically mentioned here, such as recording phone calls with customer service staff or through your responses to our surveys. We may also collect information for statistical purposes, in which case the identities of the information providers remain anonymous.

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Your personal information is used only to provide services and support from the customer service team, to measure and improve our services to you, to prevent illegal activities, and to implement the terms of our agreement with you. Additionally, it helps in troubleshooting, collecting fees, and providing you with promotional emails. We may also verify the information you provided with third parties; for example, we may share some of your personal information with banks or authorize credit card processing and verification services with third parties for security enhancement purposes.

Despite our commitment to maintaining your privacy, we may need to disclose your personal information to law enforcement agencies, government bodies, or third parties when compelled to do so by court orders or other legal proceedings. This ensures our compliance with legal requirements or when we believe that disclosing your personal information may prevent physical harm, financial loss, or to report suspicious activity, or to investigate a potential violation of the User Agreement.

In the event that (Green House Egypt) or any of its subsidiaries or business assets are sold, we may disclose your personal information to the potential buyer to ensure the continuity of the site’s activities.

In addition, information related to the goods you purchase, sell, or auctions you participate in on the site may include details regarding user identity, feedback, and comments related to your use of the site. Otherwise, we will only disclose your personal information to a third party after obtaining your explicit permission.

We do not sell or rent any of your personal information to third parties within the normal course of our business, and we will only share your personal information with others in accordance with what is stated in this (Privacy Policy).

Upon registration, you are considered to have given us clear authorization to send you promotional emails about our services, as well as emails regarding changes and new features on the site. If at any time you decide you do not wish to receive such emails, simply click the unsubscribe link provided at the bottom of these emails or go to the “My Account” section on the site.

1-Members may need to share personal information (including financial information) with one another to complete transactions on the site. You must respect the privacy of other members at all times.

2-We do not guarantee the privacy of your information when you share it with other members. Therefore, you should request information about the level of confidentiality and security contracts from any other members on the site before proceeding and providing them with any financial or personal data. You may refer to customer service employees to verify the validity and security of the request.

3-This confidentiality agreement does not cover your disclosure of personal information to a member on another site. You agree to use any personal information received from a member on another site solely for the purpose of completing a transaction on our site, and you will not use the information received from a member on another site for any other purposes (unless you have explicit authorization from the other member).

4-You know and agree that you will not use personal information received from the site about any member on another site in accordance with the laws applicable in this document.

5- You acknowledge and agree to use the personal information you have received from users within this agreement.

Use, access, browsing, and modification of your personal information.

1-You can access and review your personal information through the “My Account” management page on the site. If your personal information changes in any way, or if you provided incorrect information on the site, you should update or correct it immediately, either by displaying it on “My Account” or by contacting the customer service team.

2-Please note that we will retain your personal information during and after your use of the site as required by law, in order to overcome technical obstacles, prevent fraud, assist in any legal investigation, and take any other measures stipulated by law.

Links to Third-Party Websites

1-The site may contain links to other websites. Please be aware that we are not responsible for the level of security or the practices followed on other websites.

We encourage you, when you leave our site and go to any other site, to read the (Privacy Policy) statements of those sites if you intend to provide them with your personal information.

This (Privacy Policy) applies only to your personal information that we collect on our site.

Like many websites, our site uses cookies, which are small software files installed on your computer’s hard drive. When you visit certain web pages on the site, these files identify your browser with a unique, random number.

The “Cookies” we use do not reveal any of your personal information. These files help us improve your performance on the site and help us understand which parts of the site are most used. You have full freedom to disable these cookies if your browser allows, although this may interfere with your use of the site.

We do not tolerate destructive messages. To report any destructive or deceptive emails regarding the site’s news, please send an email to (your store email @). Communicating to send us harmful emails or any content that violates the terms of the User Agreement will lead to measures being taken.
We scan messages automatically and may resort to manual filtering to identify destructive messages, viruses, harmful attacks, or any other malicious or illegal activities.

We keep your information (Privacy Policy) in electronic files in (Egypt). When you provide us with your personal information, you grant us the responsibility to retain this information in (Egypt). We take all precautions to maintain your information (Privacy Policy) by preventing unauthorized access, use, or disclosure.

In any case, the internet is an insecure medium, and we do not guarantee the confidentiality of your personal information. You must enter your username and password every time you wish to log in to your account or complete transactions on the site. Choose your password carefully using unique numbers and special characters.
Do not disclose your username or password to anyone. If you suspect that your username or password has been compromised, contact the support team immediately to change it.

If you have questions or concerns about our collection and use of your personal information, please contact the Customer Care team at [رقم الهاتف هنا].

+201555559889